Household Entry & Family Programs

Families can begin care in two different ways depending on how and when members enter the program.

Whether you're supporting a child, joining as a couple, or planning care for more than one household member, this page explains the available pathways, children’s program options, and family pricing.

Use the links below to jump to the section you need:

A family of four sitting on the carpet, looking at a laptop and smiling.

1

Primary Client Household Pathway

For households where more than one person may eventually wish to participate in the program, the clinic offers a Primary Client Household Pathway.

In this structure, one person begins care first by completing the clinic’s Initial Consultation process (see the Becoming a Client page for full details). This establishes program continuity for the household.

It also allows additional household members to join the clinic without needing to wait for a new public intake period, making it easier for families to access care together once a household program is established.

Once the Primary Client has:

  • completed their Initial Consultation

  • completed their second Program Cycle HTMA and consultation

  • maintained no gap longer than 4 months between HTMAs

the household pathway becomes available.

At that point:

  • additional household members may begin care even if intake is closed

  • those household members receive a 20% household discount on their Initial Consultation and Program Cycles

2

Independent Entry

Household members may begin care at the same time if intake places are available.

Each person purchases their own Initial Consultation and enters the program individually. Programs run separately and each person receives their own care plan.

Under this pathway, household discounts do not apply.

Transitioning to the Household Pathway

If two or more household members originally entered the clinic through Independent Entry, the household may later transition to the Primary Client Household Pathway only once every client who entered through Independent Entry has individually met all of the Primary Client continuity requirements described above.

Until every independently entered client has met those requirements, the household pathway does not apply and no household benefits or discounts are available.

Once all independently entered clients have met the required continuity conditions, the household may transition to the Primary Client Household Pathway. At that point, the household gains access to the full benefits of that pathway, including:

  • the ability for additional household members to begin care even if public intake is closed

  • the 20% household discount on Initial Consultations and Program Cycles

Discounts do not apply retroactively to services that were purchased or delivered before the household pathway became eligible.

For Established Clients

Clients who have already completed their Foundational Year of care are considered Established Clients.

If you are an Established Client and remain active in the clinic, additional members of your household may begin care without needing to wait for a public intake period.

When another household member begins care through you, you become the Primary Client for your household within the clinic’s household pathway.

To qualify:

  • you must have completed your Foundational Year of care

  • you must have had a consultation within the past 12 months

When these conditions are met:

  • additional household members may begin the clinic’s Initial Consultation process without needing to wait for a public intake period

  • those household members receive a 20% household discount on their Initial Consultation and Program Cycles

Once another household member joins the clinic, the 20% household discount also applies to your future Program Cycles.

Two women sit at a wooden table looking at a laptop and smiling together.

Children’s Programs

Children’s programs are available for clients aged 3–17 years and are only available for households where a parent or guardian is already an active Primary Client in the clinic.

Clients aged 18 and over are considered adults under Australian legal guidelines and must enter the clinic through the standard Initial Consultation process. Adult household members may still qualify for the 20% household discount if they live in the same household and join through the Primary Client Household Pathway.

The Child Program is designed for children who are not currently experiencing complex or chronic health concerns. It provides a lighter version of the standard program and includes:

  • shorter consultations

  • reduced administrative and adjustment support

  • gentle, foundational nutritional support

If a child presents with a more complex health history, John may recommend the standard program structure instead.

Minimum Age

We accept children aged 3 years and older. Supplements are an essential part of our programs, and younger children are often not yet able to take them consistently.

For this reason, we usually recommend that a parent or primary caregiver begin the program first. Improving adult mineral patterns and the home environment often creates meaningful benefits while your child grows and becomes ready.

For all children’s programs, we prefer to have consent from both parents or guardians before starting. If one parent would like more information, we can provide a written summary of the proposed care after the initial consultation.

A woman and a young boy sitting on a gray sofa, smiling and looking at a laptop screen together in a living room with bookshelves in the background.

Children’s Program Fees

  • Child Initial Consultation

    Initial consultation for children joining the clinic as part of a Primary Client household.

    Includes:

    • 1-hour consultation
    • review of your child’s Health History
    • shorter program orientation within an established household pathway
    • planning for HTMA timing and program cycles

    Initial Consultation Fee: $320 AUD (~$224 USD)

    The 20% household discount has not yet been applied to the consultation fee shown above.

  • Child Program Cycle

    Each cycle includes:

    • One HTMA test
    • A 30-minute consultation
    • An InMB Supplement Plan with supplement recommendations
    • Basic adjustment support during the plan period

    ⮕ View full program structure & inclusions

    Program Fee: $260 AUD (~$182 USD)
    HTMA Fee: $120–$140 AUD (~$84–$98 USD, lab dependent)

    The 20% household discount has not yet been applied to the Program Fee shown above.

Has Your Child Had a Break Between Programs?

The time between program cycles affects what type of consultation is needed. The table below outlines what’s required based on how long it has been since your child’s last HTMA and consultation. This helps ensure there’s enough time to review their case and tailor the next InMB Plan appropriately.

🕒 Under 6 months:

Your Normal 30 min Retest Program.

📆 6 - 12 months:

Your Normal 30min Retest Program plus 15-minute add-on (to allow more time for case review) = 45min total

🔁 Over 1 year: Will require a 1 hour consultation to restart.

Please Note: The timeframes above reflect clinical guidelines for how much consultation time may be needed based on how long it has been since your last program. Resuming care also depends on current client capacity, and if the clinic is full, access may be delayed or unavailable. Please email us to discuss your options.

Program Discounts & Payment Details

  • A white line drawing of a hand extended with a heart above it on a light blue background.

    Concession & Discounts

    A 10% concession discount may be available for clients who hold a valid concession card or are experiencing genuine financial hardship.

    In Australia, this typically includes pensioners, disability support recipients, full-time carers, students, and low-income earners with a government-issued health care card.

    Concession support applies to Program Fees only and does not apply to Initial Consultations or HTMA laboratory fees.

    Concession pricing applies to Independent Entry clients and cannot be combined with the 20% household discount available through the Primary Client Household Pathway.

    If you believe you may qualify, please let us know before your next invoice is issued so we can confirm eligibility and apply the appropriate rate.

  • Outline illustration of stacked dollar bills on a blue background.

    Invoicing & Payment Process

    All bookings and payments are arranged by email, and you’ll receive a secure invoice with the option to pay via Stripe (card), PayPal, or bank transfer (within Australia).

    Programs are invoiced in two stages to align with the HTMA testing process and the timing of your consultation.

    HTMA Reminder Invoice
    Issued before your hair sample is due and covers the HTMA laboratory fee.

    Program Invoice
    Issued once your HTMA results have been received by the clinic and covers the consultation and program planning.

    ⮕ For information on cancellations, credits, or changes, please see our Returns & Refunds Policy ›

↑ Return to the Top