New Client Intake (2025)

Intake is currently closed. Our next intake opens in February 2025.

We do not run a waitlist. Instead, a small number of Initial Consultation spaces are released gradually across the year. All announcements will be posted on our Facebook page.

Follow our updates here →

The Foundational Phase

Your First 12–18 Months

Before we show the pricing, it’s helpful to understand how your first year of care is structured.

We refer to this stage as the Foundational Phase. It begins with a 90-minute Initial Consultation, where John gains a comprehensive understanding of your history, priorities and system load before arranging any testing.

From there, your care continues through a series of Program Cycles.
Each cycle includes:

• A new HTMA
• A one-hour consultation with John
• A revised InMB Plan
• An adjustment support window

Most clients complete several cycles within 12–18 months, though the exact timing varies. Some move steadily from cycle to cycle; others progress more slowly due to life circumstances or what their system requires. The structure is flexible, provided you remain engaged and complete cycles at appropriate intervals.

These repeating cycles allow John to track changes over time, make targeted adjustments, and support you with a plan that reflects your current state—not a static protocol.

Why does this matter?

Because integrative mineral balancing isn’t about chasing symptoms or following static protocols. It’s a process of observing, adjusting, and understanding how your system responds over time, so we can support your long-term adaptability and resilience.

To learn more about how the program is structured and why timing matters, visit this page ›

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Payment by Invoice

We don’t offer instant checkout through the website. All bookings are confirmed by email and require a secure invoice for payment. Payment options include:

  • Stripe (credit/debit card)

  • PayPal

  • Bank transfer (Australia only)

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90 Minute

Initial Consultation

Your starting point with John.

Includes:

  • Full case history review

  • Orientation to the InMB approach

  • Nutrition + symptom pattern assessment

  • Establishing clinical direction

  • Guidance on next steps

  • HTMA arranged after this session

This replaces the previous PPS and two-hour New Client Program.

Optional Add-on:
Interim supplement plan + support
AUD$150

AUD$490

Approx USD$324 as of 4 Dec 25

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Foundational Phase

Integrative Mineral Balancing Program

Scheduled every 3–4 months in the first year to maintain momentum and guide adjustments

Once you’ve completed your Initial Consultation, your care continues through a series of Program Cycles, each of which is built around your next HTMA.

Most clients complete several cycles across their first 12–18 months. The typical rhythm is every 3–4 months, but timing is adjusted individually based on your progress, life circumstances, and what John determines is most appropriate for your system.

Includes:

• HTMA test
• 1-hour Consultation
• Updated InMB Plan with supplement recommendations
• Supplement adjustment support

Total cost is made up of HTMA (AUD$120) and Program Services (AUD$470).

Program Total

AUD$590

Approx USD$390 as of 4 Dec 25

Optional Extras You May Need

These optional services are sometimes added to your program depending on your needs. They cover things like extra consultation time, follow-up sessions between retests, and lab or admin-related requests. Most are only used occasionally, and we’ll always confirm any additional charges with you in advance.

Follow-Up Consultations

💬 Additional consultations are available for active clients who need extra support between retests.

  • Billed at AU$320/hr

  • Your eligible discount (e.g. family or concession) is applied automatically

  • Bookings are available in 30-minute or 1-hour slots

  • Time is billed in 10-minute increments after the consultation, with a minimum charge of 20 minutes

Clients are invoiced after the session based on the actual time used.

Program Time Add-Ons

🕒 Optional extensions to your standard consultation time.

+15 minutes: AU$80

+30 minutes: AU$160

+45 minutes: AU$240

These can be added when you need more time for your consultation. Please request in advance so we can schedule accordingly.

HTMA Add-ons

📊 Profile 2 Report Upgrade AU$50

Optional written report from ARL.

📊 Profile 4 Report Upgrade AU$50

Optional written report from TEI.

🧬 Boron Add-On (TEI only) AU$10

Adds boron testing to TEI Profile 1 or Profile 2. Must be selected before submitting your hair sample.

Admin Fees

📄 Test Referral Fee AU$50

Applies when a referral is provided for practitioner-only or external lab testing (outside of HTMA).

Program Discounts & Payment Details

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    Concession & Discounts

    Support is available for eligible clients

    A 10% discount may be available for clients who hold a valid concession card or are experiencing genuine financial hardship.
    In Australia, this typically includes pensioners, disability support recipients, full-time carers, students, and low-income earners with a government-issued health care card.

    Discounts only apply to Program Services — not to HTMA lab fees.
    Concession pricing is not the same as a family discount and cannot be combined with it.

    If you believe you may qualify, please let us know before your next invoice is issued so we can confirm both your eligibility and your applicable discount rate.

    ⮕ Looking for family pricing or children’s programs? View Family & Child Program Terms ›

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    Invoicing & Payment Process

    Flexible and secure options

    All bookings and payments are arranged by email, and you’ll receive a secure invoice with the option to pay via Stripe (card), PayPal, or bank transfer (within Australia).

    Most programs can be paid in two instalments:

    Part 1: AU$200 (approx. US$129) per person, which covers your HTMA lab fee and confirms your place.

    Part 2: The remaining balance, due once your results are in.

    Erin will personally send your invoice and walk you through the next steps. There’s no automated system, just a real person making sure everything is clear and in place before your program begins.

    ⮕ For information on cancellations, credits, or changes, please see our Returns & Refunds Policy ›

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From Foundations to Established Care

Once the Foundational Year is complete, clients continue with Established Programs, where the same core structure is maintained with greater flexibility in timing and ongoing support.

View Established Program pricing ➔

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What Comes After Periodical Care

Behind the scenes, we’re actively building the next layer of support. While periodical programs are how we currently continue care, they may not be the final step for every client. We’re developing public education on mineralbalancing.org and laying the groundwork for longer-term options.

Learn more about the future direction of client care on this page.